Shipping Info - North America

Ian Chun
CANADA DHL EXPRESS: Based on information from customers (US$50-$100 order value) ordering tea and tea ware, there is no import tax, about a 13% VAT...
My order has shipped by postal airmail hasn’t arrived and is probably stuck in the postal system. What are my options?

My order has shipped by postal airmail hasn’t arrived and is probably stuck in the postal system. What are my options?

Ian Chun
This information and policy applies to those orders that were shipped after March 15 by postal airmail. As you may have read or guessed, the corona...
Emergency Shipping Policy for the Coronavirus Pandemic

Emergency Shipping Policy for the Coronavirus Pandemic

Ian Chun
First of all, on behalf of Yunomi and our partners, we hope and pray that you, your family, and your friends are safe and healthy both in mind and...
DHL Shipping Promo 2020

DHL Shipping Promo 2020

Ian Chun
Update 2020 July 1: This promotion has ended. Visit our Specials Collection for current sales First of all, on behalf of Yunomi and our partners, w...
(Updates up to April 15) How will the coronavirus pandemic affect Yunomi and the shipment of Japanese tea?

(Updates up to April 15) How will the coronavirus pandemic affect Yunomi and the shipment of Japanese tea?

Ian Chun
First of all, on behalf of all of Yunomi's staff and business partners, our hearts and prayers goes out to everyone who has been affected directly ...