The Fetcher’s Fee allows you to hire us to find a specific product that we do not ordinarily sell.
- Fetch it - You know exactly what you want and have a link; you just need someone in Japan to buy it and forward it to you. We will evaluate the whether the item can be procured and shipped to your country. Fee: $10/1000 yen per product initially + international shipping in a follow up invoice. If we buy it on your behalf, then 10% of procurement costs (product, tax, domestic shipping). If you buy it yourself and have it shipped to our warehouse in Japan, then the 10% isn’t needed.
- Online search of Japanese sellers - we encourage you to start with this option. We will spend up to an hour researching the product. If we already sell it, you’ll be refunded. Fee: $50/5000 yen initially + 10% of procurement costs (product, tax, domestic shipping). Maximum search time 90 min. If we cannot find it, you pay only $50/5000 yen for our time.
- In depth sourcing investigation - if we cannot find it immediately for sale online, we will contact professionals in the relevant industries. This is a more in-depth sourcing project mainly meant for companies. If it requires more time than 5 hours, you will be presented with a proposal for further investigation. Starting cost for the first 5 hours is $250.
You start by paying the above fees. If we cannot find it, or cannot ship it to you for some reason, no other charges are due. This fee is non-refundable.
If we can find it and can procure it for you, you will be sent an invoice for the cost of the subtotal (product cost, tax, domestic shipping), our procurement fee of 10%, and the shipping cost to your country.
Payment & Security
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