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FAQ

  • Shipping Method: Surface Air Lifted (SAL)

    Surface Air Lifted (SAL) is a postal shipping method that is faster than surface mail (which might take 2-3 months and be transported in hot sea-based containers...terrible for tea), but...

  • Top-notch support

    Do you have questions about Japanese tea? Problems with your order? Contact us and we'll be on it ASAP!

  • Unmatchable Selection

    The world's largest selection of Japanese tea from artisanal tea farms, factories and expert merchants.
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  • International Shipping

    Delivery guaranteed or your money back. We ship via DHL Express or the Post Office to USA and major countries. (Conditions apply.)

  • Learn About Tea

    Extensive info on Japanese tea and tea culture to help you grow as a tea drinker. Visit the Dojo for samplers!
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