Log in / Sign up
Your cart

Shipping Rates


We have shipped to 72 countries worldwide. 

DOMESTIC SHIPPING (WITHIN JAPAN)

  • $5.00 flat rate up to $30, sent by YUPACK service of Japan Post.
  • FREE for all orders $30 or over, sent by YUPACK service of Japan Post. 

INTERNATIONAL SHIPPING

Processing time

From order to shipment, please allow 1-3 days for processing for orders of 3 units or less. For orders of four or more units please allow 2-7 days. If your order contains an item that needs to be ordered from the supplier, it may take longer.

When your order has shipped, an email notice will be sent to you with the tracking number if tracking is available (see below).

Shipping Cost

Shipping rates are based on the package weight, shipping method and region. We utilize Japan Post as our standard carrier (partnered with your country's postal service). Three shipping methods are offered (consolidating and simplifying various fees from the post office):

  • Standard Airmail - Ship-at-your-own-risk. You are responsible for the entire shipment. There is no tracking, nor insurance, and we cannot reimburse you for a loss. In exchange, rates are very low! 
    • Time from shipment: 1-3 weeks depending on your country.
  • Premium Airmail - Tracking is available for some countries, and we will warn you if it is not available prior to shipment in which case you may choose to upgrade, downgrade, or continue without tracking but with the Yunomi Delivery Guarantee (read more here). 
    • Yunomi Delivery Guarantee - Available for all retail orders and wholesale orders up to $100.
    • Time from shipment: 1-3 weeks depending on your country, but more often 5-10 days.
  • Express Airmail - Tracking is available for most countries, and we will warn you if it is not available prior to shipment in which case you may choose to downgrade, or continue without tracking but fully insured, with faster delivery, and with the Yunomi Delivery Guarantee (read more here).
    • Yunomi Delivery Guarantee - Available for all retail orders and wholesale orders up to $100.
    • Time from shipment: 3-7 days depending on your country.
  • FEDEX - Upon special request, Fedex or other courier services may be available but these usually START at $60 or more for the smallest package.

RATE TABLES (CLICK TO VIEW)

North America, Oceania, Middle East

Includes these countries: Australia (tracking not available for Premium Airmail below $32), Canada, Mexico, New Zealand, United States (Express not available for military postal codes)

Other countries (please contact us for confirmation on tracking / insurance availability): Anguilla, Antigua And Barbuda, Aruba, Bahamas, Bahrain, Barbados, Belize, Bermuda, Cayman Islands, Cook Islands, Costa Rica, Cuba, Curaçao, Cyprus, Dominica, Dominican Republic, El Salvador, Fiji, French Polynesia, Grenada, Guatemala, Haiti, Honduras, Iran, Islamic Republic Of, Iraq, Israel, Jamaica, Jordan, Kiribati, Kuwait, Lebanon, Martinique, Montserrat, Nauru, New Caledonia, Nicaragua, Niue, Norfolk Island, Oman, Panama, Papua New Guinea, Pitcairn, Qatar, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, Saudi Arabia, Sint Maarten, Solomon Islands, St. Vincent, Syria, Timor Leste, Tokelau, Tonga, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Tuvalu, United Arab Emirates, United States Minor Outlying Islands, Vanuatu, Virgin Islands, British, Wallis And Futuna, Yemen

Net weight (grams) Standard Premium Express
100 $3.30 $8.00
250 $6.00 $13.00 $22.00
350 $9.60
500 $13.20 $18.00 $26.00
750 $18.60 $22.00 $30.00
1000 $20.90 $25.00 $35.00
1250 $23.10 $28.00 $39.00
1500 $27.60 $32.00 $47.00
2000 $61.00 $54.00
2500 $70.00 $61.00
3000 $87.00 $75.00
4000 $104.00 $89.00
5000 $119.00 $103.00

For weights above 5 kg, please use add your items to the cart and let the system calculate.

Europe

Includes these countries (please contact us for confirmation on tracking / insurance availability): Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Republic Of, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Russia (81 of 82 regions), San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Net weight (grams) Standard Premium Express
100 $3.30 $8.00
250 $6.00 $13.00 $24.00
350 $9.60
500 $13.20 $18.00 $28.00
750 $18.60 $22.00 $32.00
1000 $20.90 $25.00 $39.00
1250 $23.10 $28.00 $43.00
1500 $27.60 $32.00 $52.00
2000 $61.00 $60.00
2500 $70.00 $68.00
3000 $87.00 $84.00
4000 $104.00 $100.00
5000 $119.00 $116.00

For weights above 5 kg, please use add your items to the cart and let the system calculate.

OTHER NOTES ON INTERNATIONAL SHIPPING

  • FEDEX and other shipping carriers may be utilized upon request. We have a corporate account with FEDEX with a slight discount but it is still several times more expensive the Japan Post's Express Airmail fees.
  • Special circumstances may apply depending on your country such as limited tracking or insurance availability. Our most frequent shipments are to the U.S., Canada, Germany, UK, and Australia. If you are unsure, please contact us.
  • Your country's customs or post office may charge you import duties and fees. This is not included with your shipping cost since we have no way to pay for it in advance.
  • Shipping cost calculation includes cost of the carrier (Japan Post), packaging, and handling by staff, in addition to the extra weight added by packaging (see below).
  • Due to various weight tiers/methods, there may be a jump in price between different weights. 
  • Processing time may take 2-7 business days depending on the availability of the products in your order. In some cases procurement of products may take 1-4 weeks depending on production schedules. If you need your shipment by a certain date please be sure to leave a note with us when placing your order. 
  • Discounted promo rates may apply from time to time.
  • Shipping weights are not the same as the net weight of product. We take into consideration the net weight of the product (ex: 100 gram bag of tea) + packaging, shipping material, etc. when calculating shipping costs. In general, a 100-gram bag of tea has a shipping weight of under 150 grams.
  • DAMAGE & LOSS: We guarantee your shipment against damage or loss in the case of Premium or Express Airmail, but you may be required to file a damage or loss claim with your post office before we refund or replace your order. 
  • Please see here for our full policy on shipping, returns, etc.
  

COUNTRIES WITH SPECIAL CONDITIONS

  • UNITED STATES OF AMERICA: Registration of your shipment with the FDA may be necessary for your shipment, and by importing from Japan through Yunomi, you agree to allow Yunomi to submit your shipment, full name, postal address and phone number for registration. 
  • AUSTRALIA: Tea containing fruit peels is prohibited. Any type of dried plant material meant for medicinal use is prohibited (however, we do not sell herbs for medicinal use, so nothing to worry about there). In addition, tracking is not available on Premium Airmail below (and including) the $32.00 rate.
  • BRAZIL: Tea and seaweed has an import and sales taxes that you may be required to pay (total range can be between 30-40%). Packages addressed to companies must include import/export documentation. Please read here for more info about import and sales tax rates for importing green tea to Brazil.
  • CANADA: Shipment is limited to tea made from the tea plant (camellia sinensis). Herbal teas made from leaves from non-tea plants are prohibited by the Post Office.
  • COLOMBIA: Shipment must be arranged through FedEx as tea is prohibited via postal mail. Please contact us for details.
  • INDIA: Shipment of tea by Express Airmail is prohibited. There is a 100% import tax on tea.
  • VIETNAM: Shipment is limited to 500 grams worth of tea.