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RETURNS & REFUNDS
In general, all sales on this Website are final. However, we may accept returns and/or refunds on a case by case basis. Yunomi Delivery Guarantee for Premium/Express Airmail: If your order has arrived damaged or defective in some way, please be sure to take photographic evidence and contact us immediately. Refunds or replacements are available for all Premium and Express Airmail shipments in case of damage. (May require you to make a claim with the post office.)
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Learn About Tea
Extensive info on Japan and Japanese tea to help you grow as a tea drinker. Checkout the Dojo Collection for samplers!
Delivery guaranteed or your money back. We ship via DHL Express or the Post Office.
Do you have questions about Japanese tea? Problems with your order? Contact us and we'll be on it ASAP!